Buy and sell safely

For buyers

• Never send money, a deposit or a "delivery fee" before you have seen the item.
• Meet in a busy public place in daylight, and bring someone with you if you can.
• Check the item carefully and make sure it works before you pay.
• For phones, check the IMEI and that the phone is not locked to someone else's account.
• For property, never pay rent or a viewing fee before seeing the place and meeting the owner or agent.
• If a price looks too good to be true, it probably is.

For sellers

• Do not hand over the item until the payment has fully arrived in your account.
• Be careful with "overpayment" tricks, where a buyer sends too much and asks for a refund.
• Never share one-time codes (OTPs) sent to your phone. Nobody legitimate will ask for them.

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